Dualit 70012 Electric Wet Heat Soup Kettle Black DSKH 11 Ltr

Dualit direct repair service for UK customers only 01293 652 500

You can have the product sent to Dualit, boxed up with a brief description of the problem, your contact details, a return address and a copy of proof of purchase. Upon examination, if a fault is found and the item is not within warranty, a quote will be sent out for the cost of repair. Please send to the following address:

Repairs Department, Dualit Ltd, County Oak Way, Crawley, West Sussex RH11 7ST

Before you send any item to Dualit, we suggest that you contact Dualit Customer Service on 01293 652 500, to discuss the nature of the fault.
Please allow up to 2 weeks for the item to be repaired and returned. This is a return to base warranty, and you will need to courier this back to the supplier for repair.

---